Privacy policy

This Privacy Policy explains how we collect, use, share, and protect the personal information you provide when you use our services, including our website, applications, and furniture sales services.

1. Scope of This Privacy Policy

This Privacy Policy applies to all individuals who visit our website and make purchases through our services.

It covers information that we collect directly from you, such as information you provide when making a purchase, registering on our website, participating in a survey, or communicating with our customer service team. It also covers information that we collect through technical means, including Cookies and similar technologies.

2. Information Collection and Use of Cookies

2.1 Information We Collect

We may collect personal information that you voluntarily provide to us, including, but not limited to:

  • Name;

  • Email address;

  • Telephone number;

  • Shipping address;

  • Payment information.

We may also collect information about your interactions with our website, such as the pages you visit, products that you are interested in, and the length of time you spend visiting our website.

2.2 Use of Cookies

We use Cookies and similar technologies to improve your experience when using our website.

Cookies are small text files that are stored on your device when you visit a website. They can help websites remember information about your visit and support website functionality and performance.

We may use the following categories of Cookies:

  • Necessary Cookies: These Cookies are required for the website to operate properly and support essential functions, such as adding products to your shopping cart and completing a purchase.

  • Analytics Cookies: These Cookies help us understand how users interact with our website so that we can improve website functionality, performance, and the overall user experience.

  • Marketing Cookies: These Cookies may be used to display advertisements that are more relevant to your interests. You may disable these types of Cookies through your browser settings.

3. How We Use and Share Information

3.1 How We Use Your Information

We use the information we collect for the following purposes:

  • To process and ship your orders;

  • To provide you with the latest information, promotions, and special offers;

  • To improve our website, products, and services;

  • To respond to your inquiries, questions, and requests;

  • To detect and prevent fraud and other unlawful activities.

3.2 How We Share Your Information

We do not sell your personal information to third parties or share it indiscriminately.

We may share relevant information with third parties only when necessary for the purposes described in this Privacy Policy or when required or permitted by applicable law, including the following circumstances:

  • Logistics service providers, such as courier companies and transportation providers, when necessary to deliver your orders;

  • Technology and marketing service providers, subject to applicable privacy and data protection requirements and our privacy terms;

  • Judicial, government, regulatory, or other authorized authorities when disclosure is required by law or in response to a lawful request.

4. Data Storage and Cookie Management

4.1 Data Storage

We retain your personal information for the period necessary to fulfill the purposes for which the information was collected, including applicable business, contractual, legal, accounting, or other legitimate requirements where relevant.

Once the applicable retention period has expired, we will securely delete or otherwise dispose of the relevant information in accordance with applicable laws and regulations.

4.2 Your Cookie Choices and Rights

You may use your browser settings to block or delete Cookies.

Please note that disabling or deleting certain Cookies may affect the functionality or availability of certain features of our website.

By continuing to use our website, you acknowledge and consent to the use of Cookies as described in this Privacy Policy, subject to any Cookie choices or consent mechanisms required by applicable law.

5. Your Privacy Rights

Depending on your location and applicable data protection laws, you may have the following rights regarding your personal information:

  • Right of Access: You may request access to the personal information we hold about you.

  • Right to Rectification: You may request that inaccurate or incomplete personal information be corrected or updated.

  • Right to Erasure: Where the applicable legal requirements are met, you may request the deletion of your personal information.

  • Right to Object: You may object to certain processing of your personal information, including processing for marketing or analytics purposes where applicable.

  • Right to Withdraw Consent: Where the processing of your personal information is based on your consent, you may withdraw that consent at any time.

To exercise any of the rights described above, please contact our privacy team using the contact information provided in the Contact Us section of this Privacy Policy.

We will review and respond to your request within the period required by applicable law.

6. Legal Bases and Compliance

Where applicable, we process your personal information based on one or more of the following legal bases:

  • Your explicit consent;

  • The necessity of processing to enter into or perform a contract with you;

  • The necessity of processing to comply with a legal obligation;

  • Our legitimate interests, such as improving our services or detecting and preventing fraud, provided that such interests are not overridden by your applicable rights and interests.

We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR), where applicable.

We collect only the user data that is necessary for the relevant purposes and take reasonable measures to protect personal information through safeguards such as encryption and access controls.

Except where disclosure is required or permitted by applicable law, we do not disclose your personal information to third parties without an appropriate legal basis or your consent where consent is required.

7. Children's Privacy

We take the protection of children's personal information seriously.

Our website and services are not intended for use by children who are below the minimum age permitted under applicable law, and we do not knowingly and intentionally collect personal information from children below the applicable legal age.

If we discover that we have collected personal information from a child without the required consent of a parent or legal guardian, we will take reasonable measures to delete the information as soon as reasonably practicable, to the extent required by applicable law.

If you believe that we may have collected personal information from a child, or if you are the parent or legal guardian of a child and wish to inquire about, access, correct, or request deletion of such information, please contact us using the contact information provided in Section 8 of this Privacy Policy.

We will process such requests promptly to the extent permitted and required by applicable law.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, please contact us using the contact information provided through the Contact Us section of our website.